Our Rooms

We warmly welcome you to Sri Lanka and thank you for selecting HOTEL STARGAZER for your holiday. We at HOTEL STARGAZER will make sure that your holiday will be an experience to remember! We trust that your booking and check in was handled to your satisfaction. In the following pages you will find information that will hopefully make your stay and sage and as comfortable as possible .It also contains our terms and conditions.

Arrival & Departure

Rooms are available after 0014 hours on the day of your arrival, unless prior arrangements have been made. We respectfully request that our guests vacate their room by 12.00 noon on the day of departure otherwise an additional charge will be added. We are most happy to assist with the storage of luggage regarding a late departure, and would ask that you please advise us when you are ready for your luggage to be brought down.


Air Condition

Every rooms has individually controlled air conditioner for your comfort.


Airport & Transfers

Katunayake International Airport is located only 10 minutes’ drive from the hotel .Shuttle, taxi Service could be arranged. Please contact hotel reception.


Baggage

We are able to provide storage and collection facilities for your baggage.


Banks

All Major Banks are located close by the Hotel, General banking hours are Monday to Friday: 9.00 A.M to 3.00 P.M


Beauty Salon/Spa

can be arranged on request nearby Salons/Spa .Please contact hotel Reception.


Check Out Time

In order that we may prepare the rooms for the next guest, check out time is 12.00noon.If you wish to extend beyond this time ,please let us know so that we can make suitable arrangements upon departing guests are obliged to turn off all water faucets, the lights in the room and its facilities.


Corkage

Corkage of Rs.5000.00 per bottle for foreign liquor and 250.00 per bottle for local liquor will be charged for consuming liquor brought from outside and consumed in the hotel the premises.


Complaints

Complaints by guests and any possible suggestions for improving the hotel’s activities are welcomed by the hotel management.


Dry Cleaning

The dry cleaning service is available through housekeeping.


Hotel Property

Guests are obliged to pay for any loss or damage of hotel property caused by themselves, their friends or any person for whom they are responsible.


Internet Access

Internet access is available. The use of WI-FI in the front lobby, restaurant, rooms. The use of the internet computer is available in the café’ for a normal charge fax and photocopy facilities available. Please contact hotel reception.


Keys

Lost room keys will be charged by the guest.


Mail

Incoming mail will be held at reception for your collection. Please leave outgoing mail at reception for prompt mailing. Stamps are available.


Medical Services

If the guest becomes ill or injured the hotel can help the provision of medical assistance or, as the case may be, to arrange for the guest to be taken to hospital, all at the guest expenses. 24 hour medical services and several pharmacies are located only a short away..


Maintenance

Should your require the services of our maintenance department. Please contact hotel reception.


Night time Peace

Guests are to observe nighttime peace and quiet in the period from 10.00 Pm to 9.00 Am. They are not to disturb the other guests accommodated in the hotel.


Snack

Select your favorite beverages or snack from your room menu.


Parking Facilities

Free security parking is available.


Picnic Lunches

If your exploring the area, or indeed just wish to have something with you for your journey, then we would be delight to provide you with a picnic lunch. These can be ordered at breakfast for that particulars day.


Please of Worship

All worshiping please are located close by the hotel, Please contact the reception for details.


Restaurant

Breakfast from 7.00Am to 10.00Am

Lunch from 12.00Noon to 3.00Pm

Light Snacks as served on request

Dinner 7.00Pm to 11.00Pm

Conditions Apply.


Poya Day

NOTE: In Sri Lanka the, “POYA DAY” which falls once a month is a sacred day in the Buddhist calendar. According to the Sri Lankan law, it is prohibited to serve alcohol in hotel premises, served only for house guest in the rooms. Your understanding & cooperation in this regard is greatly appreciated.

We have a no smoking policy in the restaurant. Our bar provides a friendly atmosphere and is an ideals place to meet before dining, or just enjoy a relaxing drink.


Reception

The reception is 24hour open.


Room Service

The room service is available 6.00Am to 11.00Pm.


Smoking

Smoking is not allowed in the room for security reason and respect for the non-smoking guests.


Smoking

Smoking is not allowed in the room for security reason and respect for the non-smoking guests.


Tour Information/ Bookings

The tour brochure board in reception is full of exciting tours and activities. Reception is pleased to book tours and is happy to advise on shopping and general sightseeing.


Telephone

Direct dial telephones are available in all our bedrooms. Telephone calls are charged per unit and automatically be added to your bill.


Water

we would like to assure all our visitors that our water is pure, clean and safe to drink.


Valuables

Articles of value should be deposited at reception. The hotel is not responsible for valuables left in guest’s room or elsewhere in the hotel. We may also advise you not to leave valuable in cars.


Visitors Policy

No visitors are allowed in the guest residential areas. The bar and restaurant area are available for receiving visitors. A guest may only receive visitors during the period 9.00Am to 10.00Pm.The rooms cannot be used by more persons than originally booked, if more persons are admitted they will be charged accordingly.


Convenience

Ideally located and designed to exceed expectations of the Tourists and Airline Passengers to have a restful and safe stay before you embark on your next journey.

Built in close proximity to the Bandaranayke International Air Port at Katunayake, Hotel Stargazer along the Colombo –Negambo high way. Which is only 10 minutes’ drive from the International Airport and 20 minutes’ drive to Negombo Fishing village and finest Beach in West-Coats 30 minutes’ drive Colombo the capital of SriLanka which is also the main hub of business activities.


Accommodation

Beautifully appointed 22 air conditioned rooms with Private balcony, satellite TV.

Tea making facilities and safety deposit lockers. Attached Bathrooms with hot water and hair dryers.


Dinning

Choose from western Traditional Sri Lankan Chinese and Indian Cuisine at Buffet meals or from the Ala carte menu.


Hotel Stargazer Excursions

Places of interest within easy reach of Hotel include the Guruge Nature Park, Muthurajawela Sanctuary, the Negombo Dutch Fort, Negombo Fishing Village the Negombo Lagoon and the Hamilton Canal and a number of Dutch influenced Churches.

Travel assistance and airport Transfers could be arranged.